Microsoft Certified Partner : Microsoft Dynamics CRM
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Integration with Remote Monitoring & Management (RMM) Software

Microsoft CRM Client for Outlook integration with Kaseya, N-able, Level Platforms or GFI MAX

By product to QoS-IT is a standalone software module that integrates RMM software such as Kaseya, N-able, Level Platforms or GFI Max with Microsoft CRM Client for Outlook. 
For limited time only we offer the RMM integration module at this incredible low price of USD25 per CRM Organization.   

The download includes two components:
HW Device- A CRM entity that stores the details of each network device you manage & monitor on behalf of your customer using RMM software. The HW Device is linked to Case and or Service Activity entities and it opens the RMM application while in Outlook processing an incident (Case) or allocating remote or onsite Service Activities to your engineers. By creating a link between Service Activities, Cases and HW Devices, you can keep track on related incidents to the managed devices.

Workflow activity plug-in A background process that connects to RMM software via web services and creates or updates the HW Devices’ list of the Account (company) with the device details such as server specification, installed software or network settings.


BUY NOW - RMM integration with Microsoft CRM Client for Outlook - $25 only - CLICK here to purchase 

Best Practice Video
  • Customer's Email received in Outlook
  • Track in CRM
  • View in CRM
  • Convert Email to Case
  • Link to HW Device
  • Schedule Service Activity for technician
  • Open HW Device in Outlook
  • Select Web Interface Tab
  • Remote access to customer's computer 
  • Close Service Activity
  • Close Case

Click here to start Video

 

RMM Integration

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